Terms and Conditions

Effective Date: 10 October 2025
Brand Name: The Qasida Originals

Welcome to The Qasida Originals. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General Information

The Qasida Originals is a women’s wear brand offering curated collections of ethnic, contemporary, and occasion wear.
These Terms apply to all users of our website, including customers, browsers, vendors, and contributors of content.

2. Eligibility

You must be at least 18 years old to make a purchase.
By placing an order, you confirm that all information provided by you is accurate, complete, and up-to-date.

3. Products and Pricing

All products displayed on our website are subject to availability.
We make every effort to display product colors, details, and descriptions accurately; however, variations may occur due to screen settings, photography, or fabric characteristics.
Prices are listed in INR (₹) unless otherwise specified. Taxes, duties, and shipping fees may apply.
We reserve the right to modify prices or discontinue products at any time without prior notice.

4. Orders and Payments

Once you place an order, you will receive an acknowledgment email confirming receipt. This does not guarantee acceptance of your order.
An order is confirmed only once payment is successfully processed.
We accept major credit/debit cards, UPI, net banking, and wallet payments through secure payment gateways.
The Qasida Originals reserves the right to cancel or refuse any order due to suspicious activity, incorrect pricing, or stock unavailability.

5. Shipping and Delivery

We deliver across India and selected international locations.
Estimated delivery times will be displayed at checkout but may vary depending on logistics and external factors.
Delays due to unforeseen circumstances (e.g., courier delays, strikes, natural disasters) are beyond our control.

6. Returns, Exchanges, and Refunds

Returns and exchanges are accepted within 7 days of delivery, subject to our Return Policy.
Items must be unworn, unwashed, and in original packaging with all tags intact.
Certain categories (custom-made, altered, or final-sale items) are non-returnable.
Refunds, where applicable, will be processed to the original payment method within 7–10 business days after quality checks.

7. Intellectual Property

All designs, images, content, and trademarks on our website are the intellectual property of The Qasida Originals.
You may not reproduce, distribute, or exploit our content for commercial purposes without prior written permission.

8. User Conduct

You agree not to misuse our website by uploading harmful code, attempting unauthorized access, or engaging in fraudulent activity.
Comments, feedback, or reviews submitted by users may be used by us for promotional purposes, provided they do not violate any third-party rights.

9. Limitation of Liability

The Qasida Originals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability for any claim shall not exceed the amount paid by you for the product in question.

10. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy, which forms an integral part of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State – e.g., New Delhi, India].

12. Changes to Terms

We reserve the right to update or revise these Terms at any time.
Continued use of our website after changes indicates your acceptance of the revised Terms.